Privacy Policy

Joe Unplugged Coaching respects your privacy. This policy explains what information may be collected when you use our website, book coaching services, or purchase merchandise.

Information We Collect

When you book a coaching session, contact us, or place an order, you may provide basic information such as:

Your name
Email address
Telephone number
Appointment information
Billing or shipping address
Order and payment information

Website providers may also automatically collect technical information such as your browser type, device type, IP address, pages visited, and cookie data.

Coaching Sessions

Joe Unplugged does not:

Record coaching sessions
Keep session notes
Maintain client files
Store the substance of coaching conversations
Sell or share information discussed during sessions

Information you voluntarily share during a coaching session is used only to provide the coaching service at that time.

Basic appointment and payment records may remain within the scheduling or payment systems used to complete the transaction.

How Information Is Used

Basic customer information may be used to:

Schedule and confirm appointments
Send appointment reminders
Process payments
Respond to questions
Fulfill merchandise orders
Provide shipping updates
Prevent fraud
Comply with tax, accounting, or legal obligations

We do not sell personal information.

Payments

Payments are processed through third-party payment providers, such as Wix

Payments or PayPal.

Joe Unplugged does not directly store complete credit-card numbers, card security codes, or banking passwords. Payment providers handle that information under their own privacy policies.

Merchandise Orders

When you order shirts, mugs, hoodies, or other merchandise, your name, address, email, and order details may be shared with printing companies, fulfillment providers, and shipping carriers solely to produce and deliver your order.

Cookies and Website Analytics

The website may use cookies and similar technologies to:

Operate the website
Remember customer preferences
Process purchases
Measure website traffic
Improve website performance
Measure advertising results

You may control cookies through the website’s cookie settings or through your browser.

Email and Text Messages

We may contact you concerning:

Appointments
Purchases
Shipping
Customer-service requests
Promotions you agreed to receive

You may unsubscribe from marketing emails using the unsubscribe link in the message. You may opt out of marketing text messages by replying STOP.

Sharing Information

We may share limited information with companies that help operate the business, including:

Wix
Payment processors
Appointment-booking providers
Printify or other merchandise providers
Shipping carriers
Email or text-message providers

Information may also be disclosed when legally required or when reasonably necessary to prevent fraud, protect someone’s safety, or protect our legal rights.

Data Security

Reasonable steps are taken to protect customer information. However, no website, email service, or online payment system can guarantee complete security.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information we directly control, subject to legal and transaction-record requirements.

Children’s Privacy

The website and coaching services are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13.

Policy Changes

This Privacy Policy may be updated periodically. The updated version will be posted on the website with a revised effective date.

Contact

Questions or privacy requests may be submitted through the Contact page on the Joe Unplugged website.